AT&T Enterprise Service Desk Specialist Mid (Government) Camp Lejeune, NC in Wilmington, North Carolina
The physical location for this position is Camp Lejeune, NC.
High school Diploma or General Equivalency Diploma (GED)
Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology Services.. 1 year experience in Information Technology required including at least 1 year of customer service experience in IT. Certified in accordance with DOD 8570.01-M Information Assurance Technician II.
IAT 1: A+ Network+ SSCP
Must be a US Citizen and possess a clearance
AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V