AT&T Avaya Project Implementation Manager (Government) in Washington, District Of Columbia
Avaya Project Implementation Manager will require at least five years of demonstrable experience providing technical and administrative support for large nationwide AVAYA VOIP telecommunications deployments with qualified candidates for the role who demonstrate proven ability in the following:
Project support for the planning, scheduling, implementation, reporting, and closure of largescale, nationwide AVAYA telecommunications services deployments and migrations, specifically Time-division Multiplexing (TDM) to VoIP, to remote locations with applicable experience in VoIP broadband requirements and installation.
In depth experience and understanding of VOIP technology.
Experience with and understanding of MPLS and VPN technology.
Proven ability to communicate effectively both orally (phone and in-person) and in writing (reports and e-mail) to both technical and non-technical project stakeholders, technology management, and organizational leaders.
Knowledge and experience with the Information Technology Infrastructure Library (ITIL) standard configuration management framework and related activities.
Ability to support enterprise Project, Incident, Change, and Risk Management practices
Must be able to pass a U.S. Background Investigation as required by the House.
Coordinate implementation and migration activities with a team in support of VoIP deployment activities.
Oversee testing, installation, documentation development, end-user training delivered by VoIP vendor, and monitor overall customer satisfaction with the VoIP migration.
Provide regular updates to the Manager to communicate progress, concerns, and risk to mitigate potential issues before they arise.
Provide site documentation packages to the Manager of Voice Services
Excellent written and verbal communication skills
Excellent leadership skills and teamwork skills
Results oriented, high energy, self-motivated
Desired: EXPERIENCE & TRAINING: Bachelor’s Degree or equivalent experience
AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V