AT&T Senior Consultant, Unified Communications in St. Louis, Missouri
JOB TITLE: Senior Consultant
PRACTICE: Unified Communications
A seasoned and strategic thought leader in large scale multi-vendor Unified Communications (UC) solutions. Require full life cycle architecture, design and deployment expertise.
Ability to manage and exceed client expectations for delivery including facilitated meetings, whiteboard sessions, presentations, deliverables and weekly communications with client and engagement managers on status and health of the projects. Strong business acumen and strategic customer interaction, including workshops and Strategy and Roadmap deliverables is key.
Deliver and lead strategy, readiness and other assessments, architecture and complex multi-vendor integration services.
Support Unified Communications Practice initiatives as a collaborative team.
Foster the development of standardized templates and Knowledge Management artifacts to improve field self-sufficiency.
Responsible for consulting project activities from client identification through final invoicing.
Fulfills billable consulting service projects.
Acts as the subject matter expert within a specific discipline.
Typically leads an engagement team, consisting of other Consultants and/or Sr. Consultant, or may be the sole consulting resource on a project.
Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and deployment.
Typically viewed as a mentor or coach.
Creates recommendation and implements new methods, techniques and /or procedures.
At AT&T Consulting, you will be working with the best in the industry. Here is what you should bring to the table:
Hands-on experience in UC for large, complex, and multi-vendor environments
10+ years industry experience and 5 years experience in Unified Communications technologies
Strategic IT Consulting experience
Strong documentation skills
Bachelors Degree or Equivalent
Industry certifications applicable to U
Outstanding written and verbal communications skills with experience in VP and CxO level interaction and facilitation of diverse groups and stakeholder
Distinguished interpersonal skills and responsiveness supporting customers
Ability and wiliness to assist sales and field management in expanding and development of new business opportunities
LAN/WAN expertise - Intermediate
Routing & Switching knowledge – Intermediate
Cisco Unified Communications Manager (UCM) Operation and Configuration – Expert
Cisco Unified Communications Manager (UCM) trouble-shooting and diagnosis - Expert
Cisco IOS Voice Gateway – Expert
Sonus/Acme Packet/AudioCodes/Cisco CUBE Session Border Controller Design/Implementation – Expert
Diagnosing diverse call flows (SIP, SCCP, Q.931, T.38, Modem pass thru/relay protocols, Wireshark captures, Realtime Transport Protocols (RTP)) – Expert
Quality of Service (QOS) knowledge – Expert
Alternative solutioning if design is compromised by unknowns – managing architect for large complex organizations SIP transformation – Expert
Legacy PBX interaction - Expert
Microsoft Skype for Business architecture, design and deployment expertise
Multi-vendor integration with TDM to IP based voice solutions, including Cisco, Avaya, Siemens
Conferencing solutions such as Cisco, LifeSize, Polycom, and SMART Technologies
Voice and messaging integration with Microsoft Lync premise, Lync Online and Hosted/Managed Services
Unified Messaging experience with Avaya, Cisco and Microsoft solutions
Deployment experience with media gateway including ACME Packet, AudioCodes and Sonus
Customer use case scenarios
Data center network re-engineering
Internet access engineering
WAN acceleration and content distribution
QoS, Multicast, IP traffic engineering (desired)