AT&T NetOps Specialist Senior (Government) MCB Butler, Japan in San Antonio, Texas
Work Location: MCB Butler, Japan
High school Diploma or General Equivalency Diploma (GED)
Oversee the infrastructure and network operation, responding appropriately to alerts and events.
Manage incident resolution, ensuring appropriate response to escalations. Coordinate infrastructure repairs, including directing remote activities to ensure continuity for service delivery.
Review root cause analysis documentation to address performance management and incident correlation issues.
Provide data center support where appropriate.
Supervise daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues.
Provide incident notification to Government representatives.
Work is performed in 24/7 environment and must be able to work second/third shifts, weekends, and holidays. 5+ years of experience required.
Required Certs: IAT Level III (CISSP or CASP)
At least one of the following: CCNP CCDP MCSA MCTS
Required Clearance: Secret
AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V