AT&T NetOps Specialist Senior (Government) MCB Butler, Japan in San Antonio, Texas

Work Location: MCB Butler, Japan

High school Diploma or General Equivalency Diploma (GED)

  • Oversee the infrastructure and network operation, responding appropriately to alerts and events.

  • Manage incident resolution, ensuring appropriate response to escalations. Coordinate infrastructure repairs, including directing remote activities to ensure continuity for service delivery.

  • Review root cause analysis documentation to address performance management and incident correlation issues.

  • Provide data center support where appropriate.

  • Supervise daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues.

  • Provide incident notification to Government representatives.

Work is performed in 24/7 environment and must be able to work second/third shifts, weekends, and holidays. 5+ years of experience required.

Required Certs: IAT Level III (CISSP or CASP)

At least one of the following: CCNP CCDP MCSA MCTS

Required Clearance: Secret

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V