AT&T IT Service Delivery Rep Senior Advanced Services Team IPS/VPN NOC (Government) in Norfolk, Virginia

Minimum of 7 years of experience that includes network design, operational support, hands-on implementing and configuration of network devices such as servers, routers, hubs, switches, NICs, VPNs, WAN Accelerators, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN), associated software tools, desktop computers, and cabling in a large LAN/MAN/BAN/WAN environment.

  • Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages.

  • Experience with secure networks desired, as well as, solid understanding of TCP/IP protocols. Knowledge of GigE, OSPF, BGP, EIGRP and HSRP is necessary.

  • Experience working with trouble ticketing software such as HP Service Manager desired.

This role will leverage processes, utilizing ITIL best practices, to ensure the IT organization designs, deploys and sustains high quality, highly available solutions that align with business and IT strategic objectives.

  • Knowledge and experience working with WAN Accelerators and associated technologies is highly desirable.

  • Previous experience working on military bases/sites, including previous military service highly desirable.

  • Strong communications, writing and editing skills needed to transfer information to individuals involved in the networking process.

  • Strong problem solving and troubleshooting skills.

  • Ability to work in an organized fashion with focus on documented activity. Primary areas of responsibility will be working with Juniper Virtual Private Networks (VPN) and McAfee Intrusion Prevention Systems (IPS).

IAT-III / CISA; GCIH; GCED; CISSP (or Associate) and CASP Secret Clearance Required Operating System Certification (Cisco, Brocade, Juniper, etc.) ITIL v3 Foundations Preferred 09:00-17:00, Mon-Fri. (DAY SHIFT)

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V