AT&T Advanced Technical Support Representative in Lubbock, Texas

Advanced Technical Support Representative / Customer Support Specialist

If you have a knack for providing great customer service and innovative solutions, we’d love to meet with you. On our Call Center team, you’ll learn all about the coolest ways to help deliver exceptional service and solutions to our customers. It’s a high-energy environment where you’ll be part of a fun team that offers best-in-class service. Not to mention the amazing benefits, training programs and career potential we offer.

AT&T Advanced Technical Support Representative Priority Hiring Event

Friday, August 18, 2017

Come by to meet with our hiring team anytime between 12pm-6pm


2321 N. University Avenue, Floor I (North Employee Entrance)

Lubbock, TX 79415-1717

  • Bring your resume and be sure to dress to impress

  • Bring your valid photo ID for identification verification

  • If applicable, you will have the option to apply, test and interview on-site, so plan for 2-3 hours.

Important : For the fastest experience, we highly recommended you apply online to this job posting and complete the online assessment prior to attending this event.

Unable to Attend? – we’d still love to talk to you. Apply now to this job posting .

Know your way around the technical landscape? Ready to help customers get the most out of the technology they love and deliver best-in-class service? Our award winning Customer Support Specialists help our customers by offering solutions, identifying opportunities and serving millions of customers – one at a time.

What does it take to help our customers with their advanced technical inquiries? A great attitude and the desire to stay up to date on technology and the latest devices. In this role, you’ll come up with innovative solutions to help our customers. Whether you’re answering direct calls, transferred calls or trouble tickets, you’ll work with the latest systems and tools to assist our customers.

What’s in it for you?

Start with the paycheck: Customer Support Specialists start between $12.83 and $15.33 per hour

Add a full benefits package, including medical, dental, vision, 401(k), tuition reimbursement, paid time off, and work/life resources

Plus a 50% off your AT&T wireless service and discounts on other AT&T products and services

Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services and promotions.

If you’re 18 years or older, let’s talk.

Study Guide for pre-employment screening (click the link below to open the study guide)

Mobility Call Center Assessment (MCCA) at

Click here to learn more about this job from AT&T employees!

Start here, go anywhere! Hear from call center employees who advanced to other career opportunities within our company. at

Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.