AT&T Customer Service Representative in Lafayette, Louisiana

Do you like helping people get the most out of the technology they love? Is being part of an award winning team that passionately cares about customers and delivers best-in-class service important to you? Then you’ll love being a member of our customer service community. Our call center representatives are the front line of our company, offering solutions, identifying opportunities and serving millions of customers – one at a time.

What does it take to handle customer questions and concerns? Courtesy, professionalism and product knowledge. The goal? Help customers and provide them with solutions. We’ll get you started by providing on-the-job training and resources. On our team, you’ll be an important part of shaping our customer experience – from setting up new accounts, to answering questions and actively listening for opportunities to expand and deliver great services.

Bottom line? When our customers think of AT&T, they’ll think of you.

What’s in it for you?

Start with the paycheck: Customer Service Representatives start between $10.51 and $15.86 per hour...then, you will have the opportunity to receive an increase after only 6 months!

Add a full benefits package, including medical, dental, vision, 401(k), tuition reimbursement, paid time off, and work/life resources

Plus a 50% off your AT&T wireless service and discounts on other AT&T products and services

Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services and promotions.

If you’re 18 years or older, let’s talk.

Study Guide for pre-employment screening ( click the link below to open the study guide)

Mobility Call Center Assessment (MCCA) at

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Start here, go anywhere! Hear from call center employees who advanced to other career opportunities within our company. at

Required Qualifications:

  • At least 18 years of age

  • 6 months experience operating a computer in Windows based environment

  • Availability to work a flexible schedule which includes all hours of call center operation

TESTS: Applicants will be expected to pass any assessment associated with the position.

Study Guide for pre-employment screening (click the link below to open the study guide)

Mobility Call Center Assessment (MCCA) at


  • Classroom training

  • On-the-job training

  • On-line training


  • Specific job assignments may require day, evening, weekend or holiday hours. Overtime may be required

  • One year customer service work experience preferred. Excellent communication and computer skills

Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.

Click here to learn more about this job from AT&T employees! at