AT&T MRS Project Implementation Manager - ( Fixed term contract - Maternity leave cover ) in Košice,

Location: Lakeside center in Bratislava or Kosice, Slovakia

Working time: US business hours

The Managed Router Services Customer Service Delivery team within Slovakia is responsible for facilitating and supporting the implementation of the customer designed solution within MRS. The PIM manages end to end implementation and lifecycle of new external clients into AT&T Managed Router Services by establishing initial contact with the client once the service is sold; creating a project schedule to meet contractual requirements & customer needs; compiling the AT&T resources required supporting the project and negotiating implementation schedules with internal and external resources and suppliers.

Roles and Responsibilities:

  • The PIM manages end to end implementation and lifecycle of new external clients into AT&T Managed Router Services by establishing initial contact with the client once the service is sold

  • Accountable for implementation of WAN/LAN for clients (from order, implementing and billings)

  • Creating a project schedule to meet contractual requirements & customer needs;

  • Compiling the AT&T resources required supporting the project and negotiating implementation schedules with internal and external resources and suppliers.

  • Interact with both internal and external AT&T resources to complete provisioning tasks.

  • Utilize and update management databases in conjunction with the provisioning process

Key Competencies and Skills:

  • Fluent English language communication skills are required including proficient writing ability.

  • PC literate with experience of a range of software packages.

  • Knowledge of communication technologies and networking technologies

  • Knowledge of the Project Management best practices

  • Ability to identify key aspects of a problem, address them at an early state by determining the best resolution

  • Ability to work to tight deadlines while maintaining output quality

  • Ability to work under pressure and lead teams worldwide,

  • Cultural Awareness

Education and Qualifications:

University degree

Additional Information:

Fixed term contract !!!

Working schedule:

  • mainly U.S. hours (2pm till 10:30pm with some flexibility based on customer's needs) May have some weekend work depending on customer needs.

  • On-call availability to support customers during critical situations