AT&T Billing Data Analyst in Bratislava,

The Billing Data Analyst will be part of the Billing Assurance Management function within Global Billing Operations. The role will be focused developing new approaches to tracking and analysing data which will be supporting creation of billing quality management methodology.

Our mission is to improve bill quality and develop automation (with our partners) that enables clear visibility of fallout that can then be proactively addressed prior to delivery to the customer, ensuring a seamless relationship.

• Focusing on tools and processes and tracking data flows related to billing quality improvements

• Data analysis and developing data streams in partnership with development team

• Developing quality management approaches

• Interpreting business rules and requirements for technical development

Roles and Responsibilities:

o Define requirements, create and propose business solution

o Prepare test scenarios to be tested before the implementation of the business solution

o Collaborate with project manager and development team during the project life cycle

o Review business opportunities and challenges to identify opportunities for improvements

o Support & execute investigation in support of program, including data analysis, business case development

o Support Program Manager in communication / present results to stakeholders

o Support projects / feasibility studies to understand and resolve business issues

Key Competencies and Skills:

o Strong experience with data analysis

o Analytical thinking

o Knowledge of standard service data flows and supporting tools would be an advantage

o A self-starter demonstrating initiative and able to be flexible

o Ability to cope with stressful situations & prioritize workload

o Follow and meet job objectives

o Strong communication skills in English, both oral and written

o A team player with well-developed versatility

o Ability to communicate on different organizational levels

Education and Qualifications:

LEAN and Six Sigma would be beneficial

PC literacy (MS Office - Word, Excel, Outlook, Power point), Internet, Visio

Additional Information:

Location: Bratislava - AUPARK

Working Hours: EMEA