AT&T Senior Product Marketing Manager in El Segundo, California

Job Summary:

•Manage and own resolution of production issues impacting the customer experience or product profitability with the EG Video Products. For example, issues related to receivers (CPE), content ingestion, serviceability, installation, offers, billing, and sales.

•Provide accurate and timely updates on production issues to management and impacted cross-functional departments.

•Have the ability to articulate complex issues and requirements through clear and concise documentation.

•Document current and to-be business processes, provide recommendations for enhancements and implement changes.

Working as a Sr. Product Marketing Manager, you will be responsible for creating local customer demand, local go-to-market marketing and local communication strategies focusing on AT&T new and emerging technologies, products and applications. You will develop local programs to increase attachment rate of voice/data features/accessories including local cross sell / up sell product strategies, and tracking of smart phone and data products to show ROI impact on implemented plans.

Required Qualifications:

  • Five years experience in product life cycle management required

  • Strong analytic and fact-based decision-making skills

  • Proven ability to translate ideas and vision into product definition and requirements

  • Proven ability to launch and support ideas and vision

  • Proven ability to work on and track multiple projects simultaneously

  • Proven ability to successfully partner with other organizations including technology, go-to-market, and device teams

  • Strong written, verbal and oral presentation skills

  • Strong strategic thinking skills

  • Working knowledge of assigned product(s), company functions, marketing and/or service policies and procedures and excellent communication.

  • Proficiency in PowerPoint, Excel, Word and other standard office computer applications

Desired Qualifications:

  • Six or more years experience in product lifecycle management

  • Experience in wireless services, data, and / or high tech industry--messaging experience

  • Ability to anticipate risks and devise contingencies to manage them

  • BA in Marketing or Business preferred