AT&T Knowledge Management Specialist (Government) in Columbia, Maryland

  • Provide knowledge management (KM) of DoD endpoint security solution (ESS)

  • Author, maintain and upload relevant content to include product pages updated with latest release information and test results

  • Provide and update the appropriate knowledge management portals used by the Government to ensure information provided to the DoD Enterprise is current

  • Knowledgeable of ESS tools and processes in order to support this function

  • Integrate information from departments and functions throughout the organization to facilitate easy access, sharing, and dissemination of information with internal business partners and external customers

  • Train and educate front-end users of the knowledge management tools

  • Develop reports as required to support operations, write knowledge content as required, and prepare presentations for senior management to support recommended changes, new initiatives or enhancements

  • Monitor solution benefits and key measures of success to ensure that ongoing benefits are realized, and facilitates development of controls with business partners through streamlining processes and system automation

  • Support all positions with appropriate analysis and backup materials

  • Collaborate across many business units to communicate complex concepts

Minimum 5 years of experience as a Knowledge Management Specialist.

  • Bachelor’s Degree in Information Management, or related discipline.

  • Strong attention to detail and organizational skills.

  • Excellent communications skills.

  • Minimum DOD 8140/DOD 8570 IAT Level II Certification.

  • Background in Microsoft Systems Security and configuration along with use and operation of HBSS

Desired Experience, Education, and Certifications:

Required Clearance: Active SECRET Ability to obtain Top Secret

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V