AT&T Lead Product Marketing Mgr - Public Safety NG911 - Planning & Execution in Atlanta, Georgia

As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.

You don't have to be a tech whiz to join AT&T. It takes more than technology to keep us ahead of the curve, and thanks to our teams of legal/operations, marketing and finance whizzes, we do just that. Every day, each works to ensure the success of the company while they advance their own careers.

What does it take to join us? We demand exceptional skills in your discipline and a real dedication to being the best.

After all, we're asked to keep AT&T profitable and on the cutting edge, and at the same time, build on more than a century of innovation and success. We are a world leader in communications and entertainment, and we plan to keep on growing.

This position within ABS Public Safety Solutions business will be focused on, but not limited to, the following:

  • Responsible for working withthe internal & external organizations to develop product strategy,launch and lifecycle manage NG911 Call Handling & ESInet servicesbased on customer needs.

  • Accountable for on-timeproduct/feature introduction as well as revenue growth, budgets andprofitability of Public Safety NG911 services.

  • Assessing customer needs,sizing market opportunities, developing market service descriptions,developing business cases, writing sales documentation, forecastingrevenues, leading service realization processes, maintaining productdashboards and supporting sales to accelerate closure of opportunities.

  • Leading the development ofworld class “Learn, Buy, Get, Use, Pay, Support” (LBGUPS) Customerexperience; and working with responsible organizations to ensure adherenceto Customer experience expectations.

  • Maintaining existing andestablishing new External & Internal Partnership’s includingnegotiating agreements as needed.

To Be Successful, you will need:

  • Product management and NG911 CallHandling/ESInet technology and services experience

  • Solid wireline product experience

  • Both wireline and wireless networking knowledge

  • MPLS VPN and Ethernet experience

  • To be a proven performer with measurable successesleading to positive bottom-line results

  • Ability to develop and execute product strategies with internal and externalstakeholders, build consensus and work across organizational boundaries.


  • BS desired

  • MS or MBApreferred


  • telecommunications,internet services or software development.

  • wirelessindustry, or equivalent.

  • ProductManagement or Product Development experience.

  • projectmanagement, negotiations, contracts, and proposal development.

  • workingwith multi-disciplinary teams of business and technical managerspreferred.

  • launchingbusiness/public sector technology products/services preferred.

  • creatingforecasts, business cases and marketing plans preferred

  • Workingknowledge of VoIP, MPLS, VPN, Ethernet, Location Services, Call Handling, IP& Mobility networking

  • Public speakingexperience; ability to present on topics at customer meetings or industryevents

Skillsand Abilities

  • Excellent verbaland written communications skills

  • Able to developbusiness justifications for input into business case development

  • Able tounderstand business planning processes and adhere to budgetary constraintsand revenue objectives.

  • Demonstratedknowledge of wireless data, device, VoIP and internet technologies

  • Demonstratedleadership & interpersonal skills

  • Well organizedand strong project management skills

  • Analytical andstrategic thinking

  • Able to operatein a fast-paced environment

  • Must be a highlymotivated self-starter

  • Able tounderstand and quickly learn complex, new technologies


  • Preferredexperience in the PublicSafety NG911, either with a PSAP, carrier,manufacturer or software firm

  • Be able to holda Security Clearance (minimal Secret)

  • Excellentunderstanding and experience in driving a highly complex business

  • Ahighly-inquisitive and analytical mind which promotes the ability to beflexible and creative in order to identify potential product and businesssolutions and opportunities

  • Ability toeffectively communicating issues and arriving at appropriatesolutions with all constituents

  • Perform as ateam player, capable of operating effectively with a minimum of direction,and enjoy significant operational interaction with senior corporateexecutives. Comfortable "rolling up their sleeves" andparticipating at a tactical level when necessary