AT&T Lead Product Marketing Mgr - Public Safety NG911 - Planning & Execution in Atlanta, Georgia

As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.

You don't have to be a tech whiz to join AT&T. It takes more than technology to keep us ahead of the curve, and thanks to our teams of legal/operations, marketing and finance whizzes, we do just that. Every day, each works to ensure the success of the company while they advance their own careers.

What does it take to join us? We demand exceptional skills in your discipline and a real dedication to being the best.

After all, we're asked to keep AT&T profitable and on the cutting edge, and at the same time, build on more than a century of innovation and success. We are a world leader in communications and entertainment, and we plan to keep on growing.

This position within ABS Public Safety Solutions business will be focused on, but not limited to, the following:

  • Responsible for working with the internal & external organizations to develop product strategy, launch and lifecycle manage NG911 Call Handling & ESInet services based on customer needs.

  • Accountable for on-time product/feature introduction as well as revenue growth, budgets and profitability of Public Safety NG911 services.

  • Assessing customer needs, sizing market opportunities, developing market service descriptions, developing business cases, writing sales documentation, forecasting revenues, leading service realization processes, maintaining product dashboards and supporting sales to accelerate closure of opportunities.

  • Leading the development of world class “Learn, Buy, Get, Use, Pay, Support” (LBGUPS) Customer experience; and working with responsible organizations to ensure adherence to Customer experience expectations.

  • Maintaining existing and establishing new External & Internal Partnership’s including negotiating agreements as needed.

To Be Successful, you will need:

  • Product management and NG911 Call Handling/ESInet technology and services experience

  • Solid wireline product experience

  • Both wireline and wireless networking knowledge

  • MPLS VPN and Ethernet experience

  • To be a proven performer with measurable successes leading to positive bottom-line results

  • Ability to develop and execute product strategies with internal and external stakeholders, build consensus and work across organizational boundaries.


  • BS desired

  • MS or MBA preferred


  • telecommunications, internet services or software development.

  • wireless industry, or equivalent.

  • Product Management or Product Development experience.

  • project management, negotiations, contracts, and proposal development.

  • working with multi-disciplinary teams of business and technical managers preferred.

  • launching business/public sector technology products/services preferred.

  • creating forecasts, business cases and marketing plans preferred

  • Working knowledge of VoIP, MPLS, VPN, Ethernet, Location Services, Call Handling, IP & Mobility networking

  • Public speaking experience; ability to present on topics at customer meetings or industry events

Skills and Abilities

  • Excellent verbal and written communications skills

  • Able to develop business justifications for input into business case development

  • Able to understand business planning processes and adhere to budgetary constraints and revenue objectives.

  • Demonstrated knowledge of wireless data, device, VoIP and internet technologies

  • Demonstrated leadership & interpersonal skills

  • Well organized and strong project management skills

  • Analytical and strategic thinking

  • Able to operate in a fast-paced environment

  • Must be a highly motivated self-starter

  • Able to understand and quickly learn complex, new technologies

Desired Qualifications:

  • Preferred experience in the Public Safety NG911, either with a PSAP, carrier, manufacturer or software firm

  • Be able to hold a Security Clearance (minimal Secret)

  • Excellent understanding and experience in driving a highly complex business

  • A highly-inquisitive and analytical mind which promotes the ability to be flexible and creative in order to identify potential product and business solutions and opportunities

  • Ability to effectively communicating issues and arriving at appropriate solutions with all constituents

  • Perform as a team player, capable of operating effectively with a minimum of direction, and enjoy significant operational interaction with senior corporate executives. Comfortable "rolling up their sleeves" and participating at a tactical level when necessary